We have completed the installation of the New Telephone System!
The new telephone system tells patients where they are in queue, and can now handle more simultaneous callers in the morning when we are very busy. We allow patients to leave messages when the queries about their blood results or have an issue with a referral. The system reminds them that they can do many things on-line and we hope to encourage up-take of these services so that they can organise their medical centre activities at a time that is convenient to them. Remember that on-the-day appointments are released for patients use in the early hours, so you can book your own appointment at 07:00 in the morning rather than waiting to get through on the telephone.
Blood test and other queries line: Contact the practice between 09:30 – 13:00 Monday to Friday! (Please check under 'New Services' for more details)
We have resumed the E-mail consultation service from today(25th February 2014). Please check under 'New Services' for more details.
Bank holidays coming up in 2014
|5 May ||Monday ||Early May bank holiday |
|26 May ||Monday ||Spring bank holiday |
|25 August ||Monday ||Summer bank holiday |
|25 December ||Thursday ||Christmas Day |
|26 December ||Friday ||Boxing Day |