Patients are reminded that they can have on-line access so you can organize your medical centre activities (booking appointments or requesting repeat prescriptions) at a time that is convenient to you.
Remember that on-the-day appointments are released on-line for patients every day-so you can book your own appointment on-line rather telephone the practice during the busiest periods. You can also book telephone consultations to speak to a GP about an on-going issue. Telephone consultations are not 'Face to Face' so make sure you book the correct appointment.
Speak to a Receptionist about how to obtain an on-line account.
TELEPHONE CONSULTATIONS WITH GPs ARE FOR 5 MINUTES AND ARE NOT FACE TO FACE APPOINTMENTS. THESE TELEPHONE APPOINTMENTS ARE BEST USED TO TALK ABOUT TEST RESULTS OR TO FOLLOW UP ON SIMPLE ISSUES. Please DO NOT ATTEND TELEPHONE APPOINTMENTS as the doctor may be working at a different location and may not be at the Practice that day.
Note about the Telephone system
The telephone system can handle more simultaneous callers in the morning when we are very busy and it will let patients know where they are in the queue. Patients can leave messages when the queries about their blood results or if they have a questions about a referral.
Blood test and other queries line: Contact the practice between 09:30 – 13:00 Monday to Friday! (Please check under 'New Services' for more details)
For Your diary
To help you plan your requests for any repeat medications the Bank Holidays coming up in 2018 are listed below. You should plan ahead to give us a bit more time to arrange your repeat medications by making you requests at least five working days earlier around these busy periods.
- Friday 30th March 2018
- Monday 2nd April 2018
- Monday 7th May 2018
- Monday 28th May 2018
- Monday 27th August 2018
- Tuesday 25th December 2018
- Wednesday 26th December 2018 (for Christmas Day)